Question: Recently the Central Government has started ‘MoPNG e-service’. It is a dedicated grievance redressal platform on social media for questions and complaints related to which area?
(A) Energy sector
(B) Rail sector
(C) Oil and gas fields
(D) Mining sector
Answer- (c)
Related facts:
- On March 24, 2017, Minister of State (I/C) for Petroleum and Natural Gas, Shri Dharmendra Pradhan launched MoP&NG e-Seva.
- This e-Seva is an integrated grievances redressal platform across social media for all Oil & Gas related service issues.
- Portal will be a single point interface for all customers to reach out to the government for addressing their feedback or grievances.
- The e-Seva portal will serve as a single point for queries on Twitter and Facebook to begin with; and other social media platforms in due course.
- A team of Nodal Officers from Oil Companies and Allied Services have been formed to address issues on real-time basis.
- MOPNG e-Seva will also deliver 24 x 7 support for consumers.
Related links:
http://pib.nic.in/newsite/hindirelease.aspx?relid=60125
http://pib.nic.in/newsite/PrintRelease.aspx?relid=159873