Question: What is the time frame for claims settlement referenced to EPFO?
(a) 10 days
(b) 15 days
(c) 20 days
(d) 25 days
Ans: (a)
Related facts:-
- On May 16, 2017, Minister of State for Labour and Employment (Independent Charge) Bandaru Dattatreya launched Citizen’s Charter 2017 and E-Court Management System of Employee’s Provident Fund Organization (EPFO) in Bengaluru.
- The objective of Citizen’s Charter 2017 is to:
1. Ensuring transparency in executing the work executed on behalf of EPFO and ensuring accountability.
2. Providing social security coverage to all employees.
3. Executing policies for the benefit of all stakeholders. - This will improve service delivery system and grievance redressal system.
- Through this citizen charter, the goods and services will be made available to all stakeholders in a timely manner.
- This will also reduce the time limit which is currently 30 days.
- It is notable that the deadline for claim settlement is 10 days and the time limit in respect of Grievance Management is 15 days.
- The purpose of introducing the e-courts management system of EPFO is to ensure a transparent and electronic case management system that will meet the expectations of all stakeholders (employers, employees, petitioners).
- Under this system, the court process of EPF and MP Act 1952 and EPFT will be completed through digital medium.
- On the registered mobile number of the petitioners, automatic messages will be sent in relation to the latest status of their immediate matters, which will ensure easy access to their tribunals.
- Through this, stakeholders can get fresh knowledge of various matters.
Related Links:-
http://pib.nic.in/newsite/hindirelease.aspx?relid=60986
http://pib.nic.in/newsite/PrintRelease.aspx?relid=161829