Question: Which airport was ranked first in the Customer Satisfaction Index Survey -2017?
(a) Jaiprakash Narayan Airport Patna
(b) Jollygrant Airport, Dehradun
(c) Virsa Munda Airport, Ranchi
(d) Swami Vivekananda Airport, Raipur
Ans: (d)
Related facts:-
- On July 14, 2017, an independent agency formed by the Airports Authority of India (AAI), released the Customer Satisfaction Index-2017.
- The survey ranked 49 airports of the country in terms of customer satisfaction for the period of January to June 2017.
- Swami Vivekananda Airport of Raipur has once again got the first place in Customer Satisfaction Index Survey with score of 4.84 points on a five-point scale.
- Raipur airport has achieved the top position in customer satisfaction for the third consecutive time in the last two years. It was inaugurated in 2012.
- After this, Udaipur Airport remained at the second position with 4.75 points, Amritsar Airport at third with 4.74 points and Dehradun Airport at fourth with 4.73 points.
- In this, many criteria like transport, parking, passenger amenities and sanitation were included.
Related Links:-
http://pib.nic.in/newsite/PrintRelease.aspx?relid=167432
http://pib.nic.in/newsite/PrintHindiRelease.aspx?relid=66056
http://airworldservice.org/english/archives/50571