Airsewa 2.0 to provide Chatbot support

Question: consider the following statements regarding Airsewa 2.0:

1. Airsewa 2.0 will provide a chatbot for travelers support.
2. Manoj Sinha has launched the service in New Delhi.

Choose the correct options of the following:
(a)1 only
(b)2 only
(c)Both 1 and 2
(d)Neither 1 nor 2
Answer: (a)
Related facts:

• Hon’ble Minister of Civil Aviation, Suresh Prabhu launched Airsewa 2.0 in New Delhi on 19^th
• Airsewa 2.0, the upgraded version of the web portal and mobile app (Airsewa), will provide chatbot support for faster resolution and personalized traveler experience. It will be operated through an interactive web portal and apps on android and iOS platform.
• The Airsewa portal and mobile app were launched in November 2016.

• Further upgrades of AirSewa are also being planned which would include DigiYatra registration, airport maps, BHIM payment integration and grievance escalation and transfer.
• Meanwhile Chennai airport bagged the champion for achieving 100% timely closure of grievances in one year.

Links:

http://pib.nic.in/newsite/PrintRelease.aspx?relid=184832

https://airsewa.gov.in/home

https://www.thehindu.com/business/Industry/airsewa-20-portal-app-unveiled/article25541395.ece

https://www.livemint.com/Politics/NGQtJLb82vvd1NDGCI1xTO/Govt-launches-upgraded-version-of-AirSewa-digital-platform-f.html