World’s Best Bank’s survey

World’s Best Bank’s survey
Question: Which Bank was ranked No.1 in India by customers in the World’s Best Banks survey conducted by Forbes recently?
(a) HDFC Bank
(b) ICICI Bank
(c) Yes Bank
(d) Axis Bank
Answer: (a)
Related facts:
  • HDFC Bank was ranked No. 1 in India by customers in the World’s Best Bank’s survey conducted by Forbes Magazine recently.
  • In the first edition of this survey, Forbes partnered with market research firm Statista to measure the best banks in 23 countries.
  • Statista surveyed more than 40,000 customers around the globe for their opinions on their current and former banking relationships.
  • Between 5 and 60 banks were identified as top banks in each country, based on the total evaluations collected, the number of banks in the specific country and the scores achieved.
  • Customers were asked to rate banks on overall recommendation and satisfaction, as well as 5 key attributes or ‘sub-dimensions’ of Trust; Terms and conditions; Customer service; Digital service and Financial advice.
  • As per the Forbes list the top 10 banks operating in India (in serial number) are as follows:
  • HDFC Bank; ICICI Bank; DBS Bank; Kotak Mahindra Bank; IDFC Bank; Syndicate Bank; Punjab National Bank; Allahabad Bank; Vijaya Bank and at the 10th position was Axis Bank.

Links:

https://www.apnnews.com/hdfc-bank-ranked-no-1-in-india-by-customers-in-forbes-survey/

https://www.cnbctv18.com/economy/here-are-the-top-10-banks-in-india-according-to-the-forbes-magazine-2942851.htm/