Question: Recently Bihar Chief Minister Nitish Kumar launched Right to Public Grievance Redressal Act. The act seeks disposal of peoples’ complaints or redressal of grievances from Government officials within how many days?
(a) 50 working days
(b) 60 working days
(c) 45 working days
(d) 30 working days
- On 5 June 2016 Bihar Chief Minister Nitish Kumar launched Right to Public Grievance Redressal Act.
- The act seeks disposal of peoples’ complaints or redressal of grievances from Government officials within 60-days.
- The complaint can be filed free of charge.
- The Complaints can be filed online or by post.
- The Government has one Grievance Redressal Officer (GRO) in each department as well as first and second Appellate authorities.
- Officials not adhering to provisions of the law could be dismissed from service or face a penalty of from 500 rupees to 5000 rupees.
- In cases where the grievance cannot be redressed, then the complainant will get a letter citing reasons for not getting the grievance redressed. In that case, the complainant can file an appeal if he/she is not satisfied with the answer.