{"id":54232,"date":"2018-08-18T08:49:20","date_gmt":"2018-08-18T08:49:20","guid":{"rendered":"https:\/\/www.edristi.in\/?p=54232"},"modified":"2018-08-18T09:47:34","modified_gmt":"2018-08-18T09:47:34","slug":"train-captain-service","status":"publish","type":"post","link":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/train-captain-service\/","title":{"rendered":"Train Captain Service"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>Question: In view of grievance redressal of all sorts of problems regarding railway passengers, which service has been recently introduced by Indian Railways?<\/strong><br \/>\n<strong>(a)Train Captain<\/strong><br \/>\n<strong>(b)Train Superviser<\/strong><br \/>\n<strong>(c)Yatri Sahayak<\/strong><br \/>\n<strong>(d)Train Sarthi<\/strong><br \/>\n<strong>Answer : (a)<\/strong><br \/>\n<strong>Related Facts:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>In view of facilitating all services in train regarding Train Captain Concept, Ministry of Railways issued instructions on <strong>9 August 2018<\/strong>.<\/li>\n<li>On board Train captain will coordinate entire team for all sort of guidance, assistance and grievance redressal related to passengers. <strong>It is a single window facility.<\/strong><\/li>\n<li>In trains like <strong>Rajdhani\/Duranto\/Shatabdi<\/strong> Train Superintendents (TS) will be made Train captain and will be responsible for all passenger related services.<\/li>\n<li>In all other trains where TS is not present, Zonal Railways have to nominate their most senior ticket checking staff as Train Captain.<\/li>\n<li>Passengers are facilitated with <strong>Railway Helpline No. 138<\/strong> so that they can concern with associated official regarding their problems.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>References:<\/strong><br \/>\n<a href=\"http:\/\/pib.nic.in\/newsite\/PrintRelease.aspx?relid=181675\" target=\"_blank\" rel=\"noopener\">http:\/\/pib.nic.in\/newsite\/PrintRelease.aspx?relid=181675<\/a><br \/>\n<a href=\"http:\/\/www.newindianexpress.com\/states\/tamil-nadu\/2017\/jan\/09\/guidance-or-assistance-train-captain-is-at-your-service-1557677.html\" target=\"_blank\" rel=\"noopener\">http:\/\/www.newindianexpress.com\/states\/tamil-nadu\/2017\/jan\/09\/guidance-or-assistance-train-captain-is-at-your-service-1557677.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question: In view of grievance redressal of all sorts of problems regarding railway passengers, which service has been recently introduced by Indian Railways? (a)Train Captain (b)Train Superviser (c)Yatri Sahayak (d)Train Sarthi Answer : (a) Related Facts: In view of facilitating all services in train regarding Train Captain Concept, Ministry of Railways issued instructions on 9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":54234,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1143],"tags":[2497],"class_list":["post-54232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pp","tag-planning-project-en"],"_links":{"self":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts\/54232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/comments?post=54232"}],"version-history":[{"count":0,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts\/54232\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/media\/54234"}],"wp:attachment":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/media?parent=54232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/categories?post=54232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/tags?post=54232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}