{"id":19833,"date":"2017-01-04T09:49:22","date_gmt":"2017-01-04T09:49:22","guid":{"rendered":"https:\/\/www.edristi.in\/?p=19833"},"modified":"2017-01-04T09:49:22","modified_gmt":"2017-01-04T09:49:22","slug":"icici-bank","status":"publish","type":"post","link":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/icici-bank\/","title":{"rendered":"ICICI Bank"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>Question: Recently ICICI Bank announced a partnership with which of the following social networking site to provide customer care support features to benefit customers?<\/strong><br \/>\n(a) Flok<br \/>\n(b) Facebook<br \/>\n(c) Whatsapp<br \/>\n(d) Twitter<br \/>\n<strong>Ans:(d)<\/strong><br \/>\n<strong>Related facts:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>On 27 December 2016; Twitter and ICICI Bank announced a partnership that is aimed at integrating additional digital customer care support features to benefit the customers.<\/li>\n<li>It will provide direct online response to their queries and feedback in real-time, Twitter said in a statement.<\/li>\n<li>ICICI Bank is the first bank in India to implement this new features by Twitter account @ICICIBank_Care for social customer care.<\/li>\n<li>ICICI Bank (Industrial Credit and Investment Corporation of India) is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra, India, with its registered office in Vadodara.<\/li>\n<li>In 2014, it was the second largest bank in India in terms of assets and third in term of market capitalisation.<\/li>\n<li>Twitter has introduced the following new customer care features for businesses: Display a \u2018Message\u2019 button on their profile for customers to send a Direct Message, Indicate to customers that the business provides support on Twitter, Guide users from a public conversation to a private message with one button, Get instant Customer Feedback after a service interaction.<\/li>\n<li>To avail the above facility one should have twitter account.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\n<strong>Reference:<\/strong><br \/>\n<a href=\"http:\/\/economictimes.indiatimes.com\/industry\/banking\/finance\/banking\/twitter-partners-with-icici-bank-for-advanced-customer-care\/articleshow\/56218076.cms\" target=\"_blank\">http:\/\/economictimes.indiatimes.com\/industry\/banking\/finance\/banking\/twitter-partners-with-icici-bank-for-advanced-customer-care\/articleshow\/56218076.cms<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question: Recently ICICI Bank announced a partnership with which of the following social networking site to provide customer care support features to benefit customers? (a) Flok (b) Facebook (c) Whatsapp (d) Twitter Ans:(d) Related facts: On 27 December 2016; Twitter and ICICI Bank announced a partnership that is aimed at integrating additional digital customer care [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":19785,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1089],"tags":[2338],"class_list":["post-19833","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-enew","tag-economics"],"_links":{"self":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts\/19833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/comments?post=19833"}],"version-history":[{"count":0,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts\/19833\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/media\/19785"}],"wp:attachment":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/media?parent=19833"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/categories?post=19833"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/tags?post=19833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}