{"id":15964,"date":"2016-09-26T08:47:29","date_gmt":"2016-09-26T08:47:29","guid":{"rendered":"https:\/\/www.edristi.in\/?p=15964"},"modified":"2016-09-26T08:48:27","modified_gmt":"2016-09-26T08:48:27","slug":"provision-yatri-mitra-sewa-railways","status":"publish","type":"post","link":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/provision-yatri-mitra-sewa-railways\/","title":{"rendered":"Provision of Yatri Mitra Sewa by Railways"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>Question: Recently Ministry of Railways has decided to introduce Yatri Mitras Sewa for enabling passengers to book-<\/strong><br \/>\n(a) Catering services<br \/>\n(b) Health services<br \/>\n(c) Wheelchair services cum porter services<br \/>\n(d) Tickets<br \/>\n<strong>Ans: (c)<\/strong><br \/>\n<strong>Related facts:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>On 19 September 2016 Ministry of Railways has decided to introduce Yatri Mitras Sewa for enabling passengers to book wheelchair services cum porter services.<\/li>\n<li>Yatri Mitra shall provide Wheel chair cum porter services to differently abled, ailing and old persons.<\/li>\n<li>The responsibility of providing Yatri Mitra Sewa has been entrusted with IRCTC. IRCTC may provide this service \u2018Free of cost\u2019 through some NGO, charitable trust, PSUs etc under CSR.<\/li>\n<li>IRCTC may also arrange these services through existing Battery Operated Car (BOC) Operator, wherever, an agency is providing the service.<\/li>\n<li>However, if this service can\u2019t be provided \u2018Free of Cost\u2019 due to lack of response from NGOs, Charitable trust, PSUs etc, IRCTC may arrange this service on payment basis through a service provider or on its own.<\/li>\n<li>The Yatri Mitra service can be booked on IRCTC e-ticketing website and 139 (IVRS and SMS) or through a mobile.<\/li>\n<li>The IRCTC\/service provider on receipt of SMS will ensure that the Yatri Mitra is arranged\/positioned at the platform near the coach of the arriving passenger.<\/li>\n<li>The mobile number of the Yatri Mitra shall also be sent to the passenger through SMS in advance.<\/li>\n<li>On arrival of the train, the Yatri Mitra shall approach the passenger near his coach, greet him, show his mobile message which will be similar as sent to the passenger himself.<\/li>\n<li>IRCTC shall provide adequate number of wheelchairs at the station as per the requirement to be decided in consultation with SrDCM\/DCM of concerned division. Preference should be given to battery operated wheelchairs.<\/li>\n<li>The Yatri Mitra appointed by service provider shall be issued an ID card and permit to provide these services at the station by SrDCM\/DCM of the concerned Division.<\/li>\n<li>The service will be available at major stations.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Reference:<\/strong><br \/>\n<a href=\"http:\/\/pib.nic.in\/newsite\/PrintRelease.aspx?relid=150899\" target=\"_blank\">http:\/\/pib.nic.in\/newsite\/PrintRelease.aspx?relid=150899<\/a><br \/>\n<a href=\"http:\/\/www.ndtv.com\/india-news\/railways-to-launch-yatri-mitra-sewa-at-major-stations-1461424\" target=\"_blank\">http:\/\/www.ndtv.com\/india-news\/railways-to-launch-yatri-mitra-sewa-at-major-stations-1461424<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question: Recently Ministry of Railways has decided to introduce Yatri Mitras Sewa for enabling passengers to book- (a) Catering services (b) Health services (c) Wheelchair services cum porter services (d) Tickets Ans: (c) Related facts: On 19 September 2016 Ministry of Railways has decided to introduce Yatri Mitras Sewa for enabling passengers to book wheelchair [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15894,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1143],"tags":[2497],"class_list":["post-15964","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pp","tag-planning-project-en"],"_links":{"self":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts\/15964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/comments?post=15964"}],"version-history":[{"count":0,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/posts\/15964\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/media\/15894"}],"wp:attachment":[{"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/media?parent=15964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/categories?post=15964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.edristi.in\/hi\/%e0%a4%b9%e0%a5%8b%e0%a4%ae\/wp-json\/wp\/v2\/tags?post=15964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}